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Trust and data handling

Security and privacy for therapy workflow software

MindDiary is built for sensitive therapy workflows, with an emphasis on therapist control, access-aware product design, tokenized public workflows, and clear boundaries around what the product does and does not claim.

Workflow layer, not an EHR
  • Privacy-conscious workflows for therapists and clinics.
  • AI-assisted drafts remain subject to clinician review.
  • Clear boundaries around access, public links, and therapist approval.
What MindDiary does
  • Uses authenticated therapist sessions for dashboard access.
  • Uses tokenized public links for workflows such as intake, check-ins, and re-consent.
  • Supports therapist-controlled review of AI-assisted drafts and client context.
  • Provides privacy policy and terms pages for public review.
What MindDiary does not do
  • MindDiary does not make clinical decisions or approve documentation for therapists.
  • MindDiary does not replace a practice’s policies, staff training, access governance, or legal review.
  • MindDiary is not an EHR, billing platform, clearinghouse, or record-of-truth system.
Workflow fit

Practical trust boundaries

Access-aware product flows

Therapist dashboard workflows use authenticated sessions, while patient-facing tasks use scoped tokenized links.

Clinician control

AI-assisted content is treated as draft support that therapists review before use.

Workflow transparency

Public legal pages describe current data-handling roles and known workflow categories.

Clear boundaries

Security language stays focused on product behavior, access patterns, and data-handling roles.

FAQ

Questions therapists ask

How are therapist dashboard users authenticated?

The current web application uses authenticated therapist sessions through Amazon Cognito.

How do public workflows work?

Workflows such as intake, check-ins, and re-consent use tokenized public links rather than requiring clients to sign into the therapist dashboard.

Who controls final clinical decisions?

The therapist remains responsible for reviewing client context, AI-assisted drafts, and documentation decisions.

What should practices review before launch?

Practices should review staff access, policy text, client-facing workflows, and local obligations with their advisors.

Is MindDiary the system of record?

No. MindDiary is a workflow layer that works alongside the systems your practice already relies on.

Start with the workflow layer

Use MindDiary alongside the systems your practice already relies on.

Prepare for sessions, review client context, draft notes, manage intake workflows, and inspect CSV exports while keeping your system of record in place.

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